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Complaints Resolution Policy v2.00

HomeComplaints Resolution Policy v2.00
S

Service

We put the interests of others above our own and actively seek out opportunities to help.
P

Passion

We love what we do and show this through our enthusiasm, energy and positive mindset.
E

Excellence

We have high expectations of ourselves and each other, and continually strive to be better tomorrow than we were today.
A

Accountability

We accept responsibility, do what is expected of us and are answerable to each other.
K

Kindness

We are friendly, generous and considerate in everything we do.
E

Empowerment

We deliberately enable others, develop their agency and voice, and are committed to their success.
R

Respect

We show through our everyday actions that we value others as unique individuals, entitled to our high regard and dignity; honouring their difference and contribution.

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