School Support Service

The School Support Service program assists students with a Language Disorder in their educational setting.

Services are available to both verified (SLI, ID, ASD) and non-verified students (in Prep – Grade 3) for whom language is their primary area of difficulty.

The service is available to the three educational sectors (Education Queensland, Catholic Education and Independent Schools Queensland) thro
ughout metropolitan, rural and remote Queensland.

The School Support Services program receives some funding through the Department of Education and Training (Non School Organisations program and Non-State Special Needs Organisation Program). For more information on the program please click here.

The aim of the School Support Services program is to enhance the participation, inclusion and educational outcomes of school students with a Language Disorder. The program works in partnership with schools to complement the support already in place.

The School Support Services program includes:
  • Classroom observations
  • Screening session with multidisciplinary team
  • 4 week intervention block to target student goals and staff capacity building
  • Meetings with key stakeholders
  • Contributions to Individual Educational Plan (IEP) and Educational Adjustment Program (EAP)
  • Professional development for education staff
The School Support Services team includes the following:
  • Speech Language Pathologists
  • Occupational Therapists
  • Educators
  • Physiotherapists
  • Psychologists

Meet Our Team

The School Support Services team prides itself on the quality and diversity of its multidisciplinary and transdisciplinary approach to service provision. There are three teams, with a base located in Brisbane and in Townsville.

Read more about our Team

Irene Peters – Speech Language Pathologist

Hello! My name is Irene. I am originally from Moranbah but have lived and worked in the Townsville region for almost 10 years now, so practically a local. I completed my Masters Degree in Speech Pathology at the University of Queensland in 2006 and have worked within the education sector ever since. During my time with education I was a Speech-Language Impairment verifier, developing a good understanding of the Education Adjustment Program (EAP) and access to additional funding for students with disabilities.

My passion lies in supporting children with literacy, language and other related disorders to reach their full potential. An important part of this is assisting families, and educators to understand their child’s needs and supporting them to create successful learning environments.

When I’m not in the clinic, I enjoy baking up a storm! I am also a Justice of the Peace (Qualified).

Elyce Mitchell – Occupational Therapist

Hi, my name is Elyce. I grew up and completed my high school years in Rockhampton, but have lived in sunny North Queensland for over 10 years now.

I completed my Bachelor of Occupational Therapy at James Cook University in 2009 and have been working as an OT for 7 years. I have previously worked in Spinal Cord Injury and the Education system before joining the team at Speech and Language Development Australia.

Over the years I have developed a strong interest in working with school age students with developmental delays, particularly those affecting language and access in the classroom.

When I am not at the clinic you will find me fighting for survival at CrossFit 4810, or watching the mighty North Queensland Cowboys.

Heidi Dugdell – Speech Language Pathologist

Hello, my name is Heidi. I grew up on the Atherton Tablelands before moving to Townsville to study at James Cook University.

Since graduating with a Bachelor of Speech Pathology in 2013, I have worked in Queensland in the Disability sector before joining the team at Speech and Language Development Australia.

I have developed a passion for working with children and their families to reach their communication goals; in particular, helping those with language difficulties and those who use Augmentative and Alternative Communication (AAC). I am also interested in working with children who have speech difficulties, English as a second language, mealtime difficulties and developmental delays.

When I’m not at the office, I enjoy spending time with my family and friends, running and travelling.

Please click here to view our School Support Services Fact Sheet & Referral Form.

For further information please contact the  School Support Services Coordinator:
Irene Peters  |  Phone: 1300 881 763  |  Email: